What each dashboard tab does, Pulse metrics, Studio tools and costs, account settings, privacy and account deletion.
The tabs
My Cup has five tabs: Profile, Activity, My Pulse, Studio and Account. Affiliates and designers also see an "Affiliate program" tab. Editing the site itself (sections, design, catalog) happens in the live editor.
Profile
- Name, site address, field of business and contact details. - These details feed the whole site: contact, header and social links. - Your field of business adds the site to its category page.
Activity
1. Updates (Scoops) — manage Scoops you already published. New Scoops are posted on the Scoops page or in the "Scoops" tab in the editor. 2. Marketing and notifications — messages to followers. 3. Customer reviews — manage reviews. 4. Blog articles — write and edit. Publishing an article costs 50✦.
Customer inquiries are not stored on the site — they go straight to WhatsApp.
My Pulse
16 metrics, this week and in total:
- Exposure: site views, boutique views, feed clicks, reviews. - Inquiries: WhatsApp, phone, bookings, email. - Community: Scoop reactions, comments, new followers, posts. - Social: Instagram, TikTok, Facebook, external website.
Inquiry and social metrics are open on Vanilla PRO+ and during the trial. A weekly summary is emailed, and you can send yourself a sample.
Studio
Video tools that use tokens. The cost is shown before you produce, and tokens are charged only after a successful result.
| Tool | Cost |
|---|---|
| Pop-out — promo video with your text | 2✦ | | Video from photo, with sound | 6 sec 8✦, 8 sec 12✦ | | Music clip from photos and videos | 15 sec 1✦, 30 sec 2✦, 60 sec 3✦ | | Captions, up to 5 minutes | up to 1 min 1✦, up to 3 min 2✦, up to 5 min 3✦ | | Sound waves for a song, up to 10 minutes | 1✦ per minute |
All tools are open on every plan.
Account
- My site — open the site as visitors see it, and a link to share. - Security — change your password by email. - Designer access — let a designer edit on your behalf, and revoke it. - Email notifications and filtering users in Scoops. - Subscription — upgrade, update payment method, cancel auto-renewal (access stays until the end of the paid period), and coupons. - Export my data — download a copy of your content and data.
Privacy and backups
- Customer inquiries are not stored — they go to WhatsApp. - The only exception: digital invitation RSVPs, deleted 60 days after the invitation was created. - System backups exist for disaster recovery only. There is no backup service for customers and no promise to restore an account or content. Keeping a copy is the account owner's responsibility.
Deleting your account
- Deleting your account is immediate and final, after password or email-code verification. There is no restore. - Export your data before deleting. - An account that was never upgraded is frozen after 12 months for 90 days, with a warning email 14 days before the end, and then deleted. Upgrading during the freeze restores everything.
Step by step
1. Check your metrics — My Pulse shows exposure, inquiries, community and social. 2. Create in Studio — Pick a tool, see the cost and produce. Tokens are charged only on success. 3. Export your data — In Account, use Export my data and save the file. 4. Manage your account — In Account, manage subscription, security, designer access and notifications.
FAQ
Where do I see inquiries?
In WhatsApp. The site does not store them.
Why are some Pulse metrics locked?
Inquiry and social metrics are open on PRO+ and during the trial.
When are Studio tokens charged?
Only after the video is produced successfully.
How do I download a copy of my data?
Account → Export my data.
Can I restore a deleted account?
No. Deletion is immediate and final.
How do I let a designer edit?
Account → Designer access.